The Referral-to-Cash Line

Every scan an imaging center performs travels one route. A referring provider sends the patient. The patient is scheduled, verified, shows up, is scanned and read. The study becomes a claim, the claim becomes cash, and the cash becomes margin, owner pay and enterprise value.

Most centers run each step with its own team, its own system and its own metric. Each step can look healthy while dollars leak between them. We join the operations data to the financial data and read the whole line. Each article below points to the stop it is about.

Operations line: Referral to read report

O1 Referrer

Who sends the patient, and whether they keep sending

O2 Schedule & slot

Which patient gets which magnet-hour

O3 Verify & authorize

Eligibility, authorization, take or decline

O4 Patient shows

Booked is not scanned: no-shows and cancellations

O5 Scan

The procedure: time, staff, drug, equipment

O6 Read & sign

Report signed, study released to billing

Financial line: Charge to cash to value

F1 Charge & claim

Coding, the billing company, the claim out the door

F2 Payer & denial

What each payer pays, and what it refuses

F3 Collections & A/R

Days to cash, collection rate, open balances

F4 Cash in the bank

Profit versus cash, and where the difference went

F5 Profit per unit

Margin by modality, center and procedure

F6 Tax & owner pay

What the owner keeps

F7 Lender & capital

Debt service, credit lines, the bank's view

F8 Value & exit

What a buyer pays, and how to be ready